Program Manager
Responsible for overseeing and coordinating all aspects of production related to a specific customer account, ensuring seamless communication, production efficiency, and customer satisfaction.
Manages a cross-functional team of manufacturing engineers, quality engineers, machine operators, and assembly operators to deliver on-time and right-first time (RFT) products.
Key Responsibilities Include:
• Production Planning & Execution: Develops, implements, and manages detailed production schedules for machines, personnel, and work centres. Ensures resources are optimized to meet production requirements. Completes capacity planning exercises at tactical and operational levels. Maintains focus on reducing WIP and managing lead times above standard. Liaises with suppliers to ensure OTD is maintained. Manages ERP system transactions to ensure data accuracy.
• Team Leadership & Coordination: Leads a team comprising manufacturing engineers, quality engineers, machine operators, and assembly operators. Aligns team efforts with production goals, including OTD and RFT. Facilitates cross-functional communication and ensures accountability for meeting deadlines and standards. Leads daily shift meetings to review previous performance and discuss the plan moving forward.
• Efficiency, Quality, & Safety: Monitors and improves production line efficiency through collaboration with manufacturing and quality engineers. Ensures MRB processing time is achieved with parts dispositioned within 7 days. Oversees inspection workload and ensures each department is right-sized to meet customer demand. Implements and enforces health and safety protocols, ensuring compliance with organizational and regulatory standards. Drives 5 S initiatives to create and sustain an organized and efficient workplace.
• Continuous Improvement: Monitors and reports KPIs, including OTD, RFT, productivity, and WIP metrics. Champions continuous improvement initiatives targeting quality, efficiency, and delivery performance. Maintains team boards to track progress, share updates, and promote transparency.
Qualifications & Experience:
• Education: Bachelor's degree in engineering or 5+ years in a similar role.
• Experience: Minimum of 5 years in manufacturing, with at least 2 years in a leadership or planning role. Previous experience in the aerospace industry or similar manufacturing industry.
• Certifications: Lean Six Sigma Green Belt or higher. Project Management Qualification. Health and Safety Management Certification (e.g., IOSH).
• Skills: Proficiency in ERP systems for scheduling and inventory control. Excellent communication and leadership skills. Strong problem-solving abilities with a focus on data-driven decision-making. Training in quality tools such as Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), and Statistical Process Control (SPC) covered under six sigma green belt.