Job Description
* Complete daily tasks efficiently as assigned by Supervisor/ Manager
* Respond promptly to requests for information from the SGS TransitNet support office, Clients and Internal SGS Departments being proactive in problem solving and finding solutions.
* Communicate promptly as required with customs, clients and SGS Departments.
* Update user systems and run reports as required.
* Accurately input client customs declarations and client profile data on the SGS TransitNet system
* Monitor Data registration and processing taking accountability for accuracy and adhering strictly to Data Protection regulations and procedures/policies.
* Monitoring e-client data inputs and rectifying errors where required.
* Sending on required documents to clients/ support office departments as and when needed
* Reporting KPIs as required.
* Assist the sales team in business development activities to build the client base and contribute to the achievement of sales targets.
* Attend meetings as requested in Client Offices, Ports or Customs locations
* Build and maintain strong relationships with new and existing clients
* Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS’s Equality & Diversity policy
* At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures
Qualifications
* Third level qualification preferred but not essential
* Minimum of 1 years’ experience working in the customs environment with excellent knowledge of various customs declarations including Imports/ Exports.
* Proficient excel user is essential
* Excellent communication skills both verbal and written.
* Resilience and ability to work under pressure and achieve the targets/ goals
Additional Information
* Training via SGS Campus
* SGS Employee Referral Incentive Scheme across all SGS Business Lines
* Career Progression Opportunities
* Annual Tax Saver Tickets for Rail, Bus and Luas
* Bike to Work Scheme
* Employee Assistance Program
* Pension once probation passed
* 22 Days Annual Leave
* Laptop & Work phone
Full Training provided to successful candidates
SGS is an equal opportunities employer