Job Title: Spa Supervisor
The Spa Supervisor role at Dunboyne Castle Hotel & Spa is a dynamic position responsible for ensuring exceptional guest experiences in our luxurious spa facilities.
About Us
Dunboyne Castle Hotel & Spa is a luxury estate nestled in 21 acres of lush green Meath countryside. Originally built in 1764, the Georgian mansion has been beautifully restored to welcome guests today. As part of the TMR Hotel Collection and under the guidance of Windward Management, Dunboyne Castle offers exciting opportunities for growth and progression in hospitality careers.
About The Role
Key Responsibilities:
* Provide full cooperation to colleagues, offering prompt assistance and flexibility in response to business and guest needs.
* Support the Spa Manager and Assistant Manager in staff training and performance management activities.
* Maintain qualifications in beauty and massage treatments (ITEC, CIDESCO, CIBTAC).
* Foster guest satisfaction by attending to requests and enquiries courteously and efficiently.
* Present a professional appearance and ensure all guests receive a genuine welcome on arrival/departure.
* Conduct therapy treatments to the highest standard, adhering to company standards.
* Represent The Spa's passion for customer service, delivering memorable experiences for each guest.
Requirements:
* A minimum of 2 years experience working in a busy spa environment.
* Availability to work weekends and public holidays.
Perks & Benefits:
* A supportive team environment.
* Opportunities for development within the hotel and wider Windward Group.
* Meal on duty.
* Refer a friend scheme.
* Staff discounts throughout the hotel and its sister properties.
* Complimentary car-parking.
* Employee Assistance Programme.
* Digital Wellness Programme.
* Competitive salary and hourly rates.
* Team awards and recognition scheme.
About Windward Management
Dunboyne Castle Hotel & Spa is managed by Windward Management, a highly experienced team of hotel operators and investors with a portfolio of approximately 2,000 keys in Ireland and Continental Europe.