Retail Deputy Manager
20 hour contract
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity, and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Become a Retail Deputy Manager
As a Retail Deputy Manager you’ll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn, create, and play more, through creating unforgettable moments, smiles on faces, and products to go home with to craft memories they’ll cherish! Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience, and commercial targets. We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we’ll actively support your personal development and career progression.
Your mission
* Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away.
* Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
* Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs).
* Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
* Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect.
* Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired.
* You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours that will set you apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
* Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
* Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a great leader
As a great leader with wonderful people skills, you'll create a team that's more than just co-workers — it's a team.
* Inspire and motivate your team in line with our employer brand, values, behaviours, and purpose.
* Lead your team to reach their potential and steer your store to break records.
* Work collaboratively with support departments and peers. Provide quality constructive feedback to work as a team.
* Support your team's well-being and aspirations, discussing performance and career aspirations.
Our PERKS really are ‘The Works’
* 25% Colleague Discount! Plus, exclusive Double Discount events!
* MyWorks - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech, and more!
* Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service.
* Can-Do Academy - Grow your skills and career with instant access to further training and development.
* Paystream - Stream early access to 50% of your wages as you earn them.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family - Through our partnership with Retail Trust Charity.
* And loads more! Including long service awards, life assurance, and Cycle to Work scheme.
Our Purpose
To inspire reading, learning, creativity, and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions. We want to know what’s going great and what needs a couple of tweaks to help make The Works the best place you’ve ever worked!
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help!
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