Primary Objective Of Position
* Selling and coordinating Conferences, Weddings, Private Dinners, Lunches, and other private functions from the initial booking stage to the end of the specific event.
* Involvement in all functions of the Meeting & Events Department. Ensure that all conferences, meetings, weddings are coordinated and managed within client expectations. Upsell client events and manage function space and room block inventory to maximize hotel profit. Ensure hotel and client fulfill group contractual commitments.
Tasks, Duties And Responsibilities
* Sell and co-ordinate Conferences, Meetings, Seminars, Weddings, Exhibitions, Product Launches, Private Dining and other private functions from the initial booking stage to the end of the specific event.
* To be the first point of contact for all Conference Enquiries via telephone, e-mail and any other channels.
* Represent the Hotel at relevant events and showcases.
* Build and maintain relationships with a wide array of customers.
* Maximize revenue and guest satisfaction by responding to all Meetings & Events enquiries.
* Ensure own function operates within cost restraints. Produce detailed function sheets for each event and send out in a timely fashion to work in collaboration with our operations team to ensure the delivery of the event exceeds our client's expectations.
* Negotiate food and beverage prices, function space and hotel services within approved departmental booking guidelines.
* Manufacture and issue contracts and quotations in a timely manner.
* Plan, organise and carry out site inspections and familiarisation trips as required.
* Plan and conduct pre-event and post-event meetings with clients.
* Support the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office.
* Ensure all administration work is complete, follow up calls, issuing contracts, responding to information requests.
* Ensure appropriate billing, credit and contract arrangements are made, in line with hotel policy, for all quotes, bookings and contracts. Liaise with the Accounts Payable Department regarding credit issues.
* Assist in the preparation of the annual departmental operating budget and financial plans. Weekly reporting to include yearly forecasting.
* Monitor budget and upsell products and services while minimizing waste to increase revenue.
* Yield Management.
* Assist and support Director of Sales and Marketing with ad-hoc tasks that may arise within the department.
* Communicate with Front Office Manager, Rooms Division Manager of all group VIPs for appropriate treatment.
General Abilities
* Ability to prioritize in a fast-paced environment.
* Team player.
* Proficiency in Opera and Hotel Systems.
* Accuracy and strong attention to detail.
* Flexibility in day-to-day job demands, remain focused when priorities and practices change.
Job Types: Full-time, Permanent
Benefits
* Employee assistance program.
* On-site parking.
* Wellness program.
Schedule
* Monday to Friday.
Ability To Commute/relocate
* Galway, CO. Galway: reliably commute or plan to relocate before starting work (required).
Experience
* Event Organisation: 2 years (required).
Work Authorisation
* Ireland (required).
Work Location: In person.
Skills
* Opera hotel systems.
* Managing Communication.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Events Services
#J-18808-Ljbffr