About the Role
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. At Optum, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work.
Job Summary
We're seeking a Director of Technical Product Management to design, develop, and manage activities for our product(s) from early definition and planning through production, release, and end-of-life. As a key member of our team, you'll be responsible for full product lifecycle management, with a technical focus, including strategy, design, development, management, and end-of-life of existing or acquired products.
Key Responsibilities
* Collaborate with customers and business stakeholders to obtain and understand voice of customer (VOC), develop requirements, prioritize features, and identify outcome-based opportunities and solutions that translate to a roadmap to deliver thoughtful, customer-centric solutions.
* Partner with technical leaders and development teams across portfolios to ensure proper execution of product vision, strategy, and features for Contact Center Data and Analytics products, services, and support.
* Communicate changes in strategic direction or priority shifts to cross-functional teams.
* Understand and align priorities for enterprise data/system migration initiatives, including migrating on-prem data sources into cloud repositories and migrating/implementing enterprise platforms and systems.
* Understand and drive discussions regarding data concepts, management, acquisition, storage, governance, security, and access controls.
* Ensure product initiatives are directly tied to and delivering on organizational OKRs.
* Manage and triage escalation of issues that could impact the budget, timeline, or strategic vision.
* Influence and drive prioritization for highest value work using data-centric strategies and product management best practices across product development roadmaps and backlogs in the portfolio.
Requirements
* Proven experience in technology-powered products and methods of modern product discovery and product delivery in an Agile framework.
* Proven experience leading teams with diverse backgrounds in a technical organization.
* Experience creating technical roadmaps from conception to launch, driving product vision, defining go-to-market strategy, and leading design discussions.
* Strong technical aptitude and proactive working with engineering teams to ensure best practices and NFRs are met.
* Strong communication skills and ability to influence leaders and multiple stakeholders with and without direct authority.
* Ability to work within a highly regulated and competing environment, preferably healthcare technology.
Preferred Qualifications
* Experience with product management tools like Aha, Rally, GitHub, and an understanding of DevOps.
* Healthcare industry experience.
* Product Management certification.