Hertz Rent a Car is one of the largest and most prestigious car rental companies in the world.
We are currently have an opening for telephone recovery agents for our Head office in Wexford to assist our customers if issues arise during their rental.
The ideal candidate will have an interest in cars with a polite telephone manner.
Days working Sunday to Thursday on a shift pattern or a Saturday to Wednesday.
7am - 3pm 3pm to 11pm Shifts on rotation Must have flexibility Job responsibilities: Taking calls for clients and assisting with any issues that may arise.
Provide general administration support to the Fleet Coordinator and other line managers as necessary.
Reception cover required when necessary.
Other duties as assigned.
Candidate requirements: Good communication skills are a must.
Ability to handle multiple requests and work in a fast paced and often demanding environment.
Ability to accurately complete tasks, assignments and responsibilities in timely manner.
Dependable and flexible, able to work independently as well as part of a team.
Responsive to customer requests in an emphatic, supportive and productive manner.
Possess a reasonable level of IT literacy.
Must remain calm, courteous and polite in all circumstances.
An interest or knowledge of cars is an advantage.
Skills: Customer Service Call Center Agent