General Manager
At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts. We are passionate about great food, great coffee and putting our team members and customers at the heart of everything that we do.
We are currently recruiting for a General Manager who will oversee daily operations and ensure high standards of service. This role is based in Matheson, working 40 hours per week, Monday - Friday.
**Key Responsibilities:**
* Manage daily operations to ensure exceptional customer experience.
* Train staff and foster a positive work environment.
* Provide strong leadership and managerial skills.
* Continuously improve customer experience and business growth through strategic leadership.
* Ensure all budgets are managed in line with client requirements, including monthly forecasting and necessary actions.
* Work closely with the Head Chef to plan menus and ensure smooth-running food operations.
* Develop and maintain Standard Operating Procedures (SOPs).
* Receive and respond to all client and customer feedback.
* Implement processes for operational excellence.
* Assist with financial and departmental administration.
* Oversight and implementation of Health & Safety policies and procedures.
* Excellent understanding of event operations, hospitality standards, and customer service principles.
* Strong communication, negotiation, and problem-solving skills.
* Ability to work effectively in a fast-paced environment with multiple priorities and deadlines.
* Strong analytical and strategic thinking skills.
* A motivated individual with strong interpersonal and communication skills.
**What's in it for you?**
We offer a range of benefits and development opportunities to support your personal and professional growth. Some of these include:
* Personal Development and Training opportunities.
* Life assurance scheme.
* Pension scheme.
* Holiday allowance.
* Private medical eligibility.
* Eye care.
* A comprehensive wellbeing strategy.
* Family friendly support.
* Regular social events and communication with our leaders.