Team Leader - Dublin 12 (Hardware Store)
Retail Team Lead position that would suit a customer-focused individual, with relevant retail experience and a passion for customer service.
The position is a full-time, 39-hour contract, Working 5 days over 7 and every second weekend. A competitive salary depends on experience + bonus.
The ideal candidate:
* Experienced in retail, sales or operations and ready to step up
* Exposure to people management activities in a customer-facing environment
* Have a desire to support and mentor the team members
* Be an authentic leader who builds an environment where every team member can be themselves and do their best work.
* Be comfortable with holding performance-related discussions when needed
* Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people
* Place a value on innovation and trying new ideas
* Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.
Main role responsibilities include:
* Delivering extraordinary customer service, actively mentoring and motivating the store team
* Effectively communicating business goals and objectives to our colleagues
* Identifying commercial opportunities in your local area
* Being responsible for cash and stock control
* Supporting the store management team in making the best use of the payroll and headcount budgets
* Supporting the recruitment of store members when required
* Authorising and handling refunds and exchanges
* Managing the performance of the team
* Conducting Performance Appraisals when required and supporting with talent and succession planning for your team
* Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for the customers and team members.
* Create an exclusive shopping experience for all customers
Benefits include:
* Company Pension
* Discounted healthcare
* Paid Maternity & Parental leave
* Sick Pay Scheme
* Educational Assistance
* Bonus Scheme
* Staff Discount
* Wellness initiatives
Competitive salary with excellent opportunities for training & promotion within the Retail Group
This role is an excellent opportunity for anyone looking to advance their career in an exciting company.
For further information, please contact Brian Mahon on 086 7773856, in the strictest confidence.
Team Leader, DIY, Retail Supervisor, Store Supervisor, Senior Sales assistant, Retail Manager, Store Manager, Retail Store Manager, Assistant Store Manager, Fashion Manager, Deputy Store Manager, Department Manager, Assistant Store Manager, Dublin