As a Store Manager, you will inspire, coach, and develop your team to excel in their roles while delivering an exceptional customer experience. Our focus is on world-class service, exclusive product offerings, and operational excellence.You will lead a motivated team, ensuring high standards in presentation, compliance, and customer engagement. This role requires a strong commercial mindset, leadership ability, and operational expertise to drive sales and maintain an efficient, high-performing retail environment.Key Responsibilities:Champion company culture and values as an Ambassador of the company.Exceed customer expectations by delivering exceptional service throughout your team.Promote compliance within your team to adhere to company policies and procedures.Lead a motivated and engaged team ensuring all tools and training are available to them to ensure their success.Control and analyse sale performance across each category.Serve as a conduit of communication between team members and senior management.Implement established business strategy, assigning roles and tasks to dedicated team members based on strengths and abilities.Monitor and manage business operational plan including stock management, budgets, and profit and loss.Meet and exceed organisational goals with optimum use of workforce and resource allocation.Ensure compliance with Health & Safety and legal policies and procedures including HACCP protocols.Must place the needs of the team ahead of individual needs.Skills & Qualifications:Minimum 5 years' experience managing teams of 10+ people.Proven leadership, team-building, and motivational skills.Strong commercial acumen with a track record of driving operational excellence.Experience in rota planning, planograms, and workforce management.Ability to deliver outstanding customer service and resolve conflicts effectively.Excellent communication, interpersonal, and decision-making skills.Detail-oriented, highly organised, and deadline-driven.Experience with stock control, budgets, and P&L management.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagementIndustriesStaffing and Recruiting
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