Title: Trade Counter Assistant
Location: Finglas, Dublin
Salary: €35,000
We are seeking a Trade Counter Assistant to play a vital role in providing exceptional customer service in the Tullamore area. This is a customer-facing position that requires delivering outstanding service at our Trade Counter and over the phone while maximising sales opportunities.
This role involves:
* Providing excellent customer service at our busy Trade Counter, maintaining high standards of quality and professionalism
* Assisting customers and potential customers with product selection, highlighting key features and benefits
* Cash handling and operation of our in-house stock management system
* Supporting the Shop Manager with merchandising, ensuring a clean, safe, and healthy work environment
* Maintaining effective communication with suppliers regarding product sourcing and delivery
* Providing support to our Internal Sales Team and External Sales Team
Requirements:
* Previous experience in providing face-to-face customer service in a Retail/Sales/Trade Counter environment is essential
* Good knowledge of Building Materials/products or willingness to learn and develop skills
* Excellent teamwork, organisational, and time management skills
* Strong communication skills, both verbal and written
* Proficient in the use of IT and computer software
* Reliability and punctuality are essential
Benefits:
* Company Pension Scheme
* Competitive Salary
* Ongoing Staff Training and Development
* Staff Discount
* Long Service Leave and Recognition Programmes