Our clients are business owners who prioritize their day-to-day operations. They often don't have time to consider IT, networks, systems, and cybersecurity, which is where we come in.
We manage all IT requirements so our clients can focus on running their businesses without worrying about data protection and system integrity.
About Nostra
Nostra is a rapidly growing company with offices in Dublin, Galway, and Cork. We're expanding our System Control team to meet the increasing demand for our services.
Key Responsibilities
* Manage backup and recovery software and methodologies.
* Install and configure backup technologies.
* Work with Windows Server and Hyper-V environments.
* Manage escalations between customers and vendors.
* Provide high-quality service support and customer service.
* Offer solutions and workarounds to incidents and problems.
* Obtain accurate information to escalate issues effectively.
* Maintain logs of all work performed and processed.
* Occasionally perform onsite work for installing backup appliances or assisting with customer DR testing.
* Demonstrate excellent knowledge of Windows Server and Hyper-V environments.
* Have experience with Azure and a basic understanding of VMWare.
* Possess Veeam Backup and Replication experience.
Requirements
* At least 5 years of system administration experience.
* A full clean driving license.
* A 3rd-level IT qualification or equivalent industry certification.
* MS Server 2012, 2016, 2019 experience.
* Good RMM experience, including patch management.
* Excellent backup technology experience and exposure.
* Veeam, Datto, and StorageCraft certifications are highly valued.
* Experience working for an MSP is advantageous.
* Flexibility to work varying hours and days to support business requirements.
Technologies We Use
* Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, Dell.
We value our people at Nostra. Our team is passionate and committed to delivering exceptional results. Our values include trust, accountability, expertise, people, integrity, and empathy, which guide our recruitment process. As an equal opportunity employer, we strive for diversity and inclusion.