Branch Manager - Drogheda, Co. Louth
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, the Group has established a range of brands which offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
Principle Objective
Reporting to the Regional Director, the Branch Manager is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales, and service goals.
Knowledge & Experience
* Previous Management experience essential
* Previous experience managing a busy builders providers would be a distinct advantage
* A strong understanding of the construction industry
* Full competence with standard software packages, including MS Word, Excel
* Third level degree in a commercial discipline is desirable but not essential
Key Responsibilities
* Ensuring that the sales team provides a friendly, open, and enthusiastic customer service both in person and on the phone
* Working with division managers and sales representatives to establish their monthly growth targets and development objectives
* Work closely with the Regional Director to assist in driving the development of the Branch and ensure that standards are met for service excellence
* Maintain thorough knowledge of Chadwicks Group and competitor products/services to maximise sales and service opportunities
* Improve the performance of the Branch across a number of key performance measures
* Undertake customer service duties as required to ensure the effective and efficient management of the branch
* Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm, and drive
* Maintain a clean, well-organised, and properly merchandised store at all times
* Ensuring that all policies, procedures, and controls are followed at all times
* Branch administration
Essential Competencies
* Strong commercial acumen
* Strong ability to negotiate obstacles
* Excellent people management skills
* Effective team working and networking skills
* Excellent interpersonal and customer-facing skills
* Strong communication skills, both written and verbal
* The flexibility and willingness to learn
* Enjoy working with people
* Strategic Planning
* Problem Solving
* Dynamic, motivated & driven to achieve targets
* Excellent organisation and attention to detail
* Tact and diplomacy
Contract Type
* Permanent
* Full-time 39 hour contract
* Working week Monday to Friday, may be required to take part in the Saturday roster
* Location: Drogheda
Our Benefits Include
* Competitive Basic Salary
* Bonus Opportunity
* Private Health Care
* Sick Pay Scheme
* Paid Maternity and Parental Leave
* Pension Scheme
* Colleague Saving Scheme
* Profit Share Scheme
* Colleague Discount
* Educational Assistance
* Wellness initiatives
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