Job Description
Sales Administrator role with a leading Education publishing company located in Dublin. This is a great opportunity to grow within a role and work with a supportive team.
The Role
We are seeking a highly organized and efficient Sales Administrator to join our busy Sales Department. The ideal candidate will possess excellent communication and interpersonal skills, be well-organized, and have the ability to multi-task.
Key Responsibilities
* Deliver a professional, efficient, and timely standard of customer service.
* Process customer orders into the order processing system in an accurate manner.
* Phone management, dealing with orders, customer enquiries, and customer complaints.
* Develop relationships and build rapport with our customers to ensure customer satisfaction.
* Provide customers with key product and service information.
* Communicate with customers and key personnel in a professional manner.
* Provide support and assistance to our team of Sales Representatives.
* Fulfill marketing and promotional mailings.
* Undertake other relevant duties as assigned.
Requirements
* Possess excellent communication and interpersonal skills.
* Have the ability to deal with a range of customers and queries, and be professional and comfortable presenting products or services over the phone as well as dealing with any customer concerns and queries.
* Be well-organized, efficient, and work as part of a team and have the proven ability to multi-task.
* Demonstrate a high level of literacy and accuracy with acute attention to detail.
* Have proven experience within a sales/customer service role.
* Possess strong IT skills with a good working knowledge of all Microsoft applications including Word, Excel, and Access, as well as experience using an order processing system (Microsoft Dynamics NAV would be an advantage).
About Us
This position offers a great opportunity to grow within a role and work with a supportive team. If you are a motivated and organized individual who enjoys working with customers, we encourage you to apply.
Salary and Benefits
The salary for this role is between 28-30K. The position is based onsite in Ballymount.