About Us
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
About the Role
We are one of the world's leading healthcare companies, ranked as a Fortune 5 business.
As Associate Director, Business Processes in the Clinical Solutions – Data Operations team, you will be responsible for end-to-end business process design, delivery & management, leveraging a matrixed environment of data, technology & global teams.
We are looking for a curious, critical thinking & initiative-taking individual who is proactive in taking accountability for business process management and quality, including issue management and conflict resolution.
Primary Responsibilities
* Provide end-to-end business process leadership & execution for the Clinical Solutions Data Operations business.
* Drive continuous development of existing processes as well as develop new processes to meet emerging business needs.
* Work collaboratively, and in partnership with a broad spectrum of business partners to ensure flawless execution of business processes across the full end-to-end spectrum of the Clinical Solutions Data Operations business.
* Introduce new and innovative ideas to promote growth and value across the business.
* Proactively support the continuous development of high performing teams & individual performance while cultivating team engagement.
Required Qualifications
* Undergraduate degree from an accredited University or College.
* Proven track record of leading the development of end-to-end business processes.
* Proven track record of leading Data Quality initiatives including audit processes.
Preferred Qualifications
* Working knowledge of the US Healthcare Industry.
* Proficient knowledge of SDLC & Agile Scrum frameworks.
* Post-graduate degree in relevant field.
* Experience in configuring and leading new business workstreams.
* Experience managing financial budgets and forecasting.
* Experience leading and executing continuous change initiatives.
Note: Proof of eligibility to work in the country will be required. Telecommuters must adhere to United Health Group's Telecommuter Policy.
At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, age, location, or income.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to any protected characteristic.
Optum is a drug-free workplace.