Head of Project Management (Data & Media Agency) Adaptive & Co. is a leading Analytics, Technology, and Performance Marketing Consultancy that empowers organisations through data-driven insights and decision-making.
As a Certified Google Marketing Platform Partner, we deliver exceptional value through analytics, measurement, insights strategy, and data activation solutions for some of the world's most recognised brands.
The Role We seek an experienced Head of Project Management to join our team and lead our project management operations.
This position will oversee the successful delivery of complex consulting, technology, and media programmes for enterprise clients whilst managing and developing our project management team.
The Head of Project Management will establish project management excellence across the organisation, optimise delivery processes, ensure exceptional client satisfaction, mentor a team, and drive business operations, including project profitability, forecasting, and staff utilisation.
Key Responsibilities Strategic Leadership & Business Operations Develop and oversee the agency's overall project management strategy and operations, aligning them with business goals and client needs Drive innovation in our delivery approach to maximise efficiency and client value Drive business operations, including project and client profitability, staff utilisation, and operational efficiency Serve as the ultimate escalation point for client projects and provide executive-level guidance to resolve issues Build and maintain relationships with key client stakeholders Delivery Excellence Oversee a portfolio of enterprise client engagements, ensuring consistent delivery of high-quality solutions that exceed client expectations Create project blueprints, roadmaps, and resource schedules across multiple teams Implement robust project governance frameworks to ensure on-time, on-budget delivery Develop standardised reporting systems to provide transparency on project status, risks, and performance metrics Establish and maintain best-in-class project management methodologies, tools, and processes Manage, mentor, coach, and develop a team of Project Managers to foster professional growth and excellence Develop and execute a strategy for scaling the project management team, including hiring plans, team structure, and growth roadmap Create comprehensive onboarding and training programmes for new project managers as the team expands Establish clear career progression paths and succession planning for team members Conduct regular performance reviews and create individual development plans for team members Collaborate with department heads to optimise cross-functional team performance Identify skill gaps within the project management function and implement training programmes Commercial Management Oversee project profitability across the client portfolio and drive financial performance Develop accurate forecasting models for resource planning and revenue recognition Identify and pursue opportunities for project scope expansion and additional revenue streams Collaborate with sales teams on proposals and pitches for new business opportunities Scope and cost projects whilst also supporting business development initiatives Organisational Development Champion continuous improvement initiatives across delivery teams Establish and document scalable, repeatable processes to drive operational efficiency and accommodate team growth Create knowledge management systems and documentation that facilitate easy onboarding and knowledge transfer Develop and track key performance indicators (KPIs) for the project management function Implement change management strategies to support organisational growth and evolution Identify and implement technology solutions to enhance project delivery capabilities Build cross-functional relationships and advocate for project management needs at the leadership level Qualifications Experience Bachelor's degree required; Master's degree or PMP certification preferred 5+ years of experience in digital analytics, marketing technology, or related fields 5+ years in a senior project management or programme management role Proven track record leading enterprise-level data or marketing tech solutions Experience managing, developing, and scaling teams of project management professionals Experience optimising resource allocation and managing constraints in growing organisations Track record of successfully mentoring junior project managers into senior roles Experience navigating transitions from small to mid-sized team structures Agency experience strongly preferred Technical Knowledge Knowledge of project management methodologies (Agile, Waterfall, Hybrid approaches) Proficiency with project management and resource planning tools Experience with financial management systems Strong understanding of digital analytics platforms and the Google Marketing Stack: Google Analytics, Google Tag Manager, BigQuery and Google Cloud, Looker Studio, and Google Ads Familiarity with MarTech platforms: CRM systems (HubSpot, Salesforce), Data Warehouses (Amazon, Azure, Snowflake), Visualisation tools (PowerBI, Tableau) and Ad platforms (Meta, TikTok, LinkedIn) Skills Exceptional leadership capabilities with the ability to inspire and motivate teams Outstanding client relationship management and communication skills Strategic thinking with ability to translate business objectives into actionable plans Strong problem-solving abilities and decisive decision-making Advanced negotiation and conflict resolution skills Excellent time management and ability to prioritise effectively in a fast-paced environment Experience in developing and implementing resource optimisation strategies Change management expertise to guide teams through periods of growth Commercial awareness and business acumen Stellar communication skills – articulate, concise, and confident Exceptional attention to detail What We Offer Competitive salary and performance-based bonus structure Collaborative and innovative work environment Opportunity to work with leading global brands Hybrid working arrangement 25 days annual leave Weekly knowledge sharing and upskilling This is a unique opportunity to shape and grow a critical function at a dynamic, rapidly growing company.
As the Head of Project Management, you'll have the autonomy to build systems and processes that will scale with our business while delivering exceptional results for our clients.
Seniority level Executive Employment type Full-time Job function Project Management and Information Technology Industries Technology, Information and Internet #J-18808-Ljbffr