The Powerscourt Hotel, Resort & Spa is currently recruiting for an In Room Dining Supervisor who is highly motivated, well organised and passionate in delivering memorable experiences to join our Food and Beverage Team. This role offers a competitive hourly wage, ongoing training and complimentary transport to and from Bray Dart Station.
About Powerscourt Hotel Resort & Spa:
Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extraordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile hotels throughout Ireland and operate under the Marriott International, Autograph Collection.
About the role:
Overseeing the activities of the outlet staff, expediting guests' orders as needed, and maintaining good working relationships with co-workers. Ultimately, a top-performing Supervisor should be able to achieve exceptional customer service and ensure that guests have a pleasant experience. Supervisors oversee all restaurant, lobby lounge, pub, and banqueting operations to ensure that they run smoothly.
Entry-level management position that is responsible for supporting and managing the daily operations in the department.
Duties & Responsibilities:
* Ensure all hotel standards are always kept.
* Delegate tasks to line staff.
* Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
* Oversee food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
* Monitor the restaurant’s cash flow, follow proper cash handling protocol and settle outstanding bills.
* Promote the best possible experience for our guests and ensure guest satisfaction.
* Ensure that all checklists, requisitions, and proper opening and closing duties are completed for each shift.
* Ensure that all steps of service, policies, and procedures outlined in the Employee Manual are followed on a daily basis.
* Learn and utilize the current Point of Sales system, Lightspeed.
* Train, guide, and coach team members.
* Ensure cleanliness is maintained throughout and recorded accordingly.
* Supervise and guide staff.
* Other duties as required.
Why join our team:
* Competitive Salary.
* Complimentary employee bus service to and from Bray Dart station daily.
* Learning and Development with opportunities for career progression.
* Employee Hotel Discounts for Marriott and MHL hotels.
* Complimentary Car Parking.
* Meals while on duty.
* Employee Recognition Awards.
* Uniform provided and laundered.
* 5 days sick leave pay per year.
* Additional leave in line with service.
* Monthly contribution towards employees' health and wellbeing after two years of service.
Job Type: Full-time
Benefits:
* Additional leave.
* Bike to work scheme.
* Company events.
* Employee assistance program.
* Employee discount.
* Food allowance.
* On-site parking.
* Sick pay.
* Wellness program.
Work authorisation:
* Ireland (required).
Work Location: In person
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