About Us
Rustic Honey specializes in cafes and cakes, dedicated to delivering exceptional customer service and quality produce.
Job Description
We are seeking an experienced General Manager to oversee the operations of our daytime cafe.
* Manage a team of up to 10 staff members
* Greet and serve customers
* Sell food and drinks
* Hire and schedule staff
* Plan menus
* Order supplies
* Deal with suppliers and manage stock control
The General Manager will work closely with owners to monitor budgets and improve profit margins. Key responsibilities include:
Key Responsibilities
* Lead the team to ensure the cafe operates at maximum potential
* Carry out daily operations alongside the Head Chef
* Implement HACCP systems and ensure compliance with standards and regulations
* Introduce Standard Operating Procedures (SOPs) to the cafe
Additional responsibilities include:
Additional Responsibilities
* Improve systems and techniques within the cafe
* Train and develop staff in specialty coffee skills
* Hire new team members and conduct trials and training
* Lead the front and back of house teams to ensure smooth service delivery
* Build the team through training and development
The ideal candidate will possess:
Ideal Candidate
* 2+ years of managerial experience in a fast-paced environment
* Customer service experience
* 1+ year of Barista training, specifically in specialty coffee
* Experience in hiring, training, and developing staff
Benefits include:
Benefits
* Staff meals and complimentary coffee/tea
* 30% Staff Discounts
* 20 days holiday with additional days available
* Progression Opportunities
* On-site parking
* On-site gym
* On-site creche
The position is located within walking distance of public transportation and offers a competitive salary and benefits package.