Unijobs DAC is currently recruiting a Grade VII Business Manager for the Midland Regional Hospital Portlaoise. The position is full-time, working 35 hours per week and is initially for a 12-month period with the possibility of extension. The rate of pay is €31.90 per hour.
Job Purpose
The purpose of the post is to manage all administrative and clerical aspects of the patient services departments including the Radiology, Ward Clerk and Emergency department to ensure the efficient delivery of services to patients. The post holder will also support the Surgical, Maternity, Radiology & Emergency Department.
Essential Requirements for the role:
The Grade VII Business Manager post encompasses both managerial and administrative responsibilities which include the following:
Strategic Direction, Service Planning & Development
Provide the Senior Management Team with information and reports on services as appropriate and any other such reports as may be required from time to time to facilitate executive decision.
Work collaboratively with Consultants, Clinical Director, Director of Nursing, and Heads of Service to ensure high quality, efficient services for patients.
1. Contribute to the on-going systematic review of admission and discharge policies in relation to care pathways to ensure the optimum use of clinical resources.
2. The Business Manager works with the Patient Flow team in securing convalescent care, long term care supports etc.
3. The Business Manager directs and organises the administrative and clerical support of Emergency Department, Admissions, Ward Clerks & Radiology Department throughout the hospital in regard to administrative matters, in order to ensure the efficient delivery of services to patients attending the hospital.
Human Resource/Supervision of Staff
Supervise and enable other team members to carry out their responsibilities.
Review the completion of assignments of other staff in accordance with the operational plan and expected quality standards.
Ensure compliance with Managing Attendance policy and other HSE and hospital policies, procedures and guidelines, record, validate and approve leave for staff.
Ensure mandatory training is carried out by staff within your area of responsibility and training records are maintained and updated on a regular basis.
Prepare HR Documentation for vacant posts.
Ensure that all staff are familiar with all relevant HR policies and procedures.
Create and maintain a positive working environment among staff members, which contributes to maintain and enhancing effective working relationships.
Manage the performance of staff, dealing with underperformance in a timely & constructive manner.
Identify and agree training and development needs of team and design plan to meet needs.
Take part in regular staff meetings to keep staff informed to facilitate constructive feedback.
Keep in touch with workloads of staff members to gauge levels of stress and morale in the team.
Administration
Ensure the efficient administration of area of responsibility.
Appropriately delegate responsibility and authority.
Ensure deadlines are met and that service levels are maintained.
Participate in and lead project working groups.
Participate on various Committees within the hospital.
Prepare clear, concise accurate reports backed up by sufficient reliable documentary evidence.
Promote co-operation and working in harmony with other teams and disciplines.
Delivery presentations to groups as required.
Gather information from a variety of sources to ensure decisions are in line with local and national agreements.
Organise and attend meetings as required.
Change Management
Promote and participate in the implementation of change.
Proactively identify inequities/inefficiencies in service administration and implement solutions to improve service delivery, in line with legislation and benchmarking against best practice structures.
Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring teams know how to action changes.
Encourage and support staff through change process.
Make appropriate use of technology to advance the quality and efficiency of service provision.
Implement initiatives that will enhance and support the delivery of services e.g NIMIS upgrades in Radiology.
Maintain relationships with key stakeholders to gather support for new initiatives.
Health & Safety
Have a working knowledge of HIQA Standards as they apply to the role e.g. National Standards for Safer Better healthcare, National Standards for the Prevention and control of healthcare Associated Infections, Hygiene Standards and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
In accordance with health and Safety at work policy, observe all rules relating to Health and Safety and Conduct at Work and to use an equipment provided in a safe and responsible manner.
Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations.
Report any incident or potential incident which may compromise the health and safety of patients, staff or visitors and take appropriate action.
Report any accidents, near misses to the person in charge and ensure completion of incident/near miss forms.
Education & Training
Maintain continuous personal development and participate in team based development, education, training and learning.
Participate in appraisal and the development of a personal development plan in conjunction with his/her line manager.
Promote a culture that values diversity and respect in the workplace.
The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder will be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and contribute to the development of the post while in office.
Essential Criteria
1. Experience of managing a significant number of staff within a busy service.
2. Experience of drafting and producing reports as relevant to the role.
3. Experience of working with multiple internal and external stakeholders, as relevant to this role.
4. Experience of implementing standards, policies, procedures and guidelines in the area.
5. Experience of delivering multiple concurrent pieces of work.
*This position may be subject to Garda Vetting and Foreign Police Clearance; if applicable, you will be required to obtain these prior to commencing in this role.*
Unijobs DAC is an equal opportunities employer.
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