Trusted Assessor - Western Region
(Reporting to Divisional Sales Manager)
Main purpose of role
To demonstrate, assess and place “High Value” products such as Porta Harmony Chairs, Turnaid, Rotaflex Beds and Gantry Hoists, direct in client’s homes.
Territory
The Territory is the Western region.
Main Duties:
* Provide excellent customer service
* Demonstrating our products and conducting assessments for a variety of customers in both their own home, our own stores, a nursing home environment, or a community setting
* Deliver and install products in customers’ homes ensuring that the customer is able to operate it successfully.
* To spend approximately 21 days per quarter in Retail outlets or Nursing homes to demonstrate products.
* To allocate and manage your time effectively so that all customer sectors are served
* To always operate and communicate in a professional & personable manner.
* Build and maintain effective key relationships with new and existing customers through Customer Contact
* Encourage and implement effective channels of communication and ensure consistency in approach in all customer communications
* Raise sales orders and develop clear and effective written proposals/quotations for current and prospective customers and achieving sales targets in the assigned territory.
* To participate in local community events, shows and conventions.
* Make telephone calls and in-person visits, presentations and consult with existing and prospective customers.
* Responsible for representing the company's products and services to a defined customer base within a specific geographical area.
* Correctly inform Customers of Hire availability
* Liaise with the Hire Solutions Desk and TSM to co-ordinate visits to nursing homes, health centres and any other areas where public and private OTs are present
* Liaise with purchasing, warehouse and logistic functions to ensure an efficient delivery
* Assist colleagues when needed
* Record assessment requests, all conversations and visits on CRM
* Keep yourself up to date with product development including competitors’ products
* Perform additional ad hoc tasks as required by the Company. The duties listed are not exhaustive.
Skills Required:
A highly self-motivated individual, with excellent organisational and communication skills and demonstrate the ability to discuss the technical details of our products with confidence to every audience.
Excellent listening skills which will enable you to recommend individual specific solutions to a client, based on assessment, evidence and justification.
Ethical with an empathetic approach you will have the ability to identify our customers’ needs and offer realistic solutions.
It is an essential part of this role that you successfully complete our Assessor Training Course.
Experience:
Previous sales experience in this industry would be desirable, although not essential, as full training will be given.
Qualifications:
Leaving Cert or Equivalent
Job Types: Full-time, Permanent
Additional pay:
* Commission pay
Benefits:
* Bike to work scheme
* Company car
* Employee assistance program
* Employee discount
* Food allowance
* Sick pay
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Tooraree, Tooraree, CO. Mayo: reliably commute or plan to relocate before starting work (required)
Application question(s):
* What is your salary expectation?
Work Location: In person
#J-18808-Ljbffr