We're seeking an exceptional Assistant Manager to join our dynamic team in Dublin.
At the heart of our business is a passion for excellence, and you will play a vital role in exceeding customer expectations Your enthusiasm will leave a lasting impression on everyone you interact with. Assistant Managers are brand ambassadors and leaders in our stores, driving sales and motivating teams to deliver outstanding service.
The Role:
You will report directly to the Store Manager and be responsible for:
* Maximizing sales opportunities using Selling Skills Standards
* Delivering exceptional customer care, always striving to exceed expectations
* Complying with company policy and legal requirements regarding selling alcohol and cigarettes
* Demonstrating excellent product knowledge in line with training and information received
* Maintaining extremely high operational standards within the store
* Supervising and training junior staff members
The Person:
* A genuine passion for our products and wine knowledge is essential - WSET Qualifications are preferable
* Customer-focused with a passion for delivering a high-end shopping experience
* Understands retail store operations, hard-working with strong operational skills
* Able to communicate effectively and confidently with customers
* Committed to driving sales and contributing to business development opportunities
* Previous managerial/supervisory experience in a similar environment
* A great personality, high energy, friendly, and able to motivate a team
* Enthusiastic and eager to expand wine knowledge through training courses provided by the company
* A positive can-do attitude with a desire to progress a career in retail
What We Offer:
Benefits:
Enjoy employee discounts on wine and fizz.
Take advantage of our Bike to Work scheme.
Access HSF Health Plans, covering healthcare expenses.
Participate in our Company Pension Scheme.
Benefit from our Refer a Friend scheme.
Explore Development Opportunities through online and classroom-based learning.
Training & Growth:
Take part in WSET Wine and Spirit Courses to expand your wine knowledge.
We offer excellent career progression opportunities, with many promotions being filled internally.
As a company, we are continuously expanding, driven by the dedication and talent of our people.