Job Title: Service Desk Administrator
A 12-month contract opportunity has arisen for a Service Desk Administrator to join our dynamic and supportive team.
About Your New Employer
We are committed to growth and development, offering an engaging work environment where your contributions are valued. With over 30 years of experience in the HVAC, Electrical, and Controls industry, we have established ourselves as a trusted provider of service solutions.
About Your New Job
Key Responsibilities:
* Develop and manage detailed maintenance schedules
* Scheduling Engineers and Technicians
* Creating and updating jobs on CRM system
* Respond to customer queries
* Generating status reports and updating customers
* Prioritise and plan maintenance activities
* Data entry
* Maintaining, monitoring, and filing all relevant information and documentation
What Skills You Need:
As a successful Service Desk Administrator, you will have:
* 1-2 years of experience in a service desk administration role
* Invoicing experience
* Scheduling and coordination experience
* Proficiency in Microsoft Office, especially Excel
* Strong time-management, prioritisation, and organisational skills
What's on Offer:
This is an exciting opportunity to develop your skills and advance your career with a competitive salary range of €35,000 - €38,000 and flexible working arrangements, including hybrid options. In addition, you will receive 21 days of annual leave and other benefits.