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Operations Executive - Fixed Term Contract, Dublin
Client:
Mars Capital
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
929f5a735f30
Job Views:
5
Posted:
24.01.2025
Expiry Date:
10.03.2025
Job Description:
* Management of incoming and outgoing post across the company and maintaining trackers across all mandates.
* Progress customer lettering requirement aligned to inbound/outbound post and email requests.
* General loan administration such as issuing mortgage statements, redemption statements, invoice processing etc.
* Mailbox management across a variety of mailboxes, both internal and external.
* Performing QA on colleagues’ outputs to align with the four-eye post and manual lettering where other team members perform this role.
* Work within agreed metrics, for all operational and customer requirements, including meeting agreed targets and service level agreements.
* Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
* Displays awareness of the MCFID risk and control environment, engaging proactively with colleagues and management to identify and mitigate risk.
* Ensure all company processes and procedures are carried out within appropriate timeframes.
Qualifications:
* Previous loan servicing or banking experience preferable.
* Relevant APA qualification welcome.
* Excellent communication skills, both written and verbal.
* Attention to detail and accuracy.
* Maintaining good interpersonal relationships.
* Positive engagement with change initiatives.
* Consistently demonstrates that “the customer is at the heart of everything we do” by ensuring that customer impact is considered in the course of all BAU activity.
* Ability to react and deal with change in a fast-moving environment.
* Proven abilities working with word, excel, power point tools to support outputs for approval/review.
* Working as part of a team to achieve common goal. Supporting colleagues and providing advice and/or contribute to problem solving sessions as required.
Additional Information:
D&I statement
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