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Digital Onboarding Product Manager, Dublin City
Client:
02623 Citibank Europe plc
Location:
Dublin City, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
14ae24ebcbcf
Job Views:
5
Posted:
06.03.2025
Expiry Date:
20.04.2025
Job Description:
This specific role sits within our Global Platform and Data Services (PDS) Product group which is part of our Treasury and Trade Solutions (TTS) function. The Digital Onboarding Product team is responsible for developing and implementing a global digital strategy to support client onboarding across TTS business lines. This role will focus in particular on the opening of bank accounts for Citi’s institutional clients. The strategy includes the transformation of the operating and engagement model through delivery of self-service and digitized capabilities. We are looking for someone that will be laser-focused on client experience and can drive the onboarding experience forward in terms of innovative thinking, defining industry-leading features and capabilities both for our external customers and the internal stakeholders who help support our products.
Your day-to-day responsibilities will include:
* Help define product strategy and roadmap.
* Execute the Digital Onboarding Strategic Roadmap in a cross-functional setting.
* Gather, review, and prioritize product capability requests from external and internal stakeholders.
* Understand markets and users' experience through client feedback (Voice of client) and research.
* Create client user journeys and drive application development with Technology partners.
* Manage relationships with cross-functional partners in support of the product roadmap and day-to-day management.
* Work within Agile framework - Clearly define EPICs and prioritize based on product vision and roadmap.
* Support Product Owners with decomposing EPICs into User Stories.
* Maintain an active feedback loop with external and internal stakeholders for Onboarding increment.
* Conduct system demos and support our Sales, Client Relationship, and Client Onboarding Teams with collateral and training.
Job Family Group: Product Management and Development
Job Family: Product Performance Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review.
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