System Manager and Strategy Lead
This role will focus on driving positive user experience, usability, process performance and operational support of the application as well as identifying central initiatives.
Key Responsibilities:
* Participate in multi-functional site IOPS teams to identify departmental goals, objectives, and metrics in alignment with IOPS IT strategy
* Provide technical mentorship for IOPS IT organisation
* Ensure all activities are in compliance with applicable regulatory guidelines and all Regeneron procedures and policies
* Build monitoring metrics for the business, oversee major and minor improvement schedules, and collaborate with appropriate IOPS or Corporate IT Teams to implement actionable process improvements
* Oversee all aspects of application, including configuration, development, and upgrades
* Follow methodologies and standards for IT project documentation and implementation, which includes guidelines, procedures, standards, and monitoring for organisational compliance
* Collaborate with the IOPS IT team and applicable vendors to develop and drive a strategic roadmap related to the application
* Partner with business partners to develop and deploy system functionality to applicable user communities. Mentor and develop IOPS IT staff
* Manage and coordinate a small staff of specialists on department projects and initiatives
* Recommend, negotiate, and maintain training vendor contracts and ensure relationships are led in an effective manner
* Lead continuous improvement of GMP training programs, including methodologies for delivery, maintenance, and tracking of all GMP training, such as Standard Operating Procedure (SOP) training assessment and on-the-job training (OJT), through Kaizen and other modern continuous improvement approaches
* Maintain good relationships with key business leaders to ensure acceptance and operational applicability of key processes and programs
Requirements:
* Demonstrate knowledge and experience of using Oracle
* Possess strong problem-solving skills
* Have excellent analytical, written and oral communication skills
* Have proven project management skills and can work in a GMP/GXP environment
Education and Experience:
Bachelor's degree in Information Technology or related field required along with a minimum of 8+ years of dynamic industry/relevant experience or equivalent combination of education and experience.