Job Title: Beauty Consultant for Parfums Christian Dior
As a brand ambassador for Parfums Christian Dior, you will drive beauty sales by achieving sales targets while promoting the brand and providing a personalised luxury service to customers.
Your passion for the brand should be evident at all times, demonstrating an attitude that reflects the values of Parfums Christian Dior.
Main Responsibilities:
Sales:
* Be an expert on makeup and skincare, able to present and apply products to inspire new clients.
* Proactively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
* Achieve or exceed sales targets, as set by your line manager.
* Link sell across product categories to increase average transaction value (ATV) and average transaction units (ATU).
Service:
* Know all Parfums Christian Dior products and propose personalised options to clients.
* Initiate contact with clients and welcome them both on counter and through traffic stopping.
* Develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme.
* Educate clients on Parfums Christian Dior products and the brand.
* Achieve target for Mystery Shopping.
General:
* Participate in merchandise management and ensure adherence to Corporate guidelines.
* Monitor stock levels, report issues, and maintain sufficient inventory.
* Adhere to all company procedures and policies, as outlined in the employee handbook.
* Update ipos tool with client data, including sales and client profile.
* Utilize customer database on ipos to build clientele.
Profile:
To succeed in this role, you must be:
* Creative and able to recreate emotions related to fragrance.
* Tenacious and willing to go the extra mile for customer satisfaction.
* Driven and results-oriented, seeking ways to grow the business.
* Self-confident and able to approach customers with ease.
* Immaculately groomed and presented, embodying elegance.
Previous experience in a luxury consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.