Summary
At Lidl, our primary goal is to create and deliver a fantastic customer journey for everyone who shops with us. We're customer-obsessed, high-energy, and love learning every day.
Job Description
As a Customer Assistant on our standard 30-hour contract, you'll earn €440+ per week. Your role will be varied, working across different shift times, tasks, and with different colleagues.
Shift Patterns:
* Morning Shift: Starting at 5am or 6am, your role will be to stock award-winning products, get bakery products ready, and ensure the store is clean and well-presented by opening time.
* Middle Shift: Ensuring stores are spotlessly clean, well-presented, and fresh, while helping customers with queries on the shop floor and working on tills to minimize till queues.
* Late Shift: Serving customers with a smile, restocking items, getting the store ready for the next day, and following merchandising principles before closing time.
Key Responsibilities:
* Interacting with customers in a pleasant, friendly, and helpful manner.
* Ensuring stock loss controls are followed in all areas of the store.
* Maintaining store and external cleanliness and hygiene standards.
* Following freshness and rotation principles.
* Ensuring all waste is managed correctly.
* Assisting in the stock count process.
What We Look For:
* A can-do attitude and excellent customer service skills.
* The willingness to go the extra mile for our customers.
* To be responsible and reliable.
* Enjoying a fast-paced, varied environment.
* A good team player.
* Previous experience in a customer-facing role is preferred but not essential provided you have the right attitude.
Benefits:
* Pay equality across all positions at Lidl.
* €14.80 rising to €16.90 per hour after 3 years (supplementary pay outlined below).
* Unsocial hours worked (12am to 7am).
* 20 days holidays per annum pro rata.
* Company pension after 1 year.
* Genuine opportunities for career development.
* Individuals recognized as high-performing will be invited to join our Leadership Academy as part of ongoing development.
* Circle K and Private Health Insurance discounts available for all employees.
* Bike to Work Scheme.
Salary Structure:
Year Basic Rate Unsocial Hours Overtime/Sundays Bank Holiday
1 €14.80 €18.50 €22.20 €29.60
2 €15.35 €19.19 €23.03 €30.70
3 €15.90 €19.88 €23.85 €31.80
4 €16.90 €21.13 €25.35 €33.80
Lidl is an equal opportunities employer. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.