The Company
EZ Living Furniture was founded in Galway in 1998. We are a family-run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people.
The Person
EZ Living Furniture is looking to recruit a competent and enthusiastic Store Manager with a strong retail sales background to join and lead our dynamic team in our Outlet store in Galway city.
This challenging and rewarding position involves supporting a team of salespeople in reaching and exceeding both personal and company targets while ensuring all day-to-day activities required for the smooth running and development of our store are completed. The successful candidate will have a proven sales ability, coupled with excellent organisational and communication skills, along with a genuine desire to deliver a first-rate customer experience.
Duties & Responsibilities:
1. Demonstrate a highly determined drive for sales, always leading by example.
2. Continuously communicate with and motivate the team.
3. Deliver the store KPIs.
4. Develop the sales and customer service skills of the store team.
5. Deliver exceptional customer service at all times.
6. Be the first point of contact for the store when liaising across internal departments.
7. Continually coach the team to ensure that product knowledge, company policies, and our brand values are reviewed and reconsidered at all times.
8. Conduct people management activities, working in liaison with HR and senior management.
9. Complete regular reports for senior management.
Skills & Qualifications:
1. Exceptional communication and coaching skills.
2. Excellent reporting skills.
3. A proven people manager and team player.
4. Excellent administrative and organisational skills.
5. Proficient Microsoft Office user, with an easy ability to learn our in-house systems.
6. Available to work on a flexible schedule, including evenings, weekends, and holidays.
7. Ability to use your own initiative, escalating issues to senior management when appropriate.
WHY JOIN US: Look us up on Glassdoor - rated 4.6/5
Benefits:
1. Fun, fast-paced, and high-energy work environment.
2. Culture of developing and promoting from within the company.
3. Generous staff discounts.
4. Pension scheme.
5. Bonus scheme.
6. Educational support scheme.
7. Discounted corporate rate health care.
8. Free Employee Assistance Programme.
9. Wellbeing initiatives like our Bike to Work scheme.
10. Career development opportunities.
11. Continuous professional development with dedicated training resources.
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