Job Title: Qualified Technician
Benefits Included:
* Manufacturer training courses to develop technical skills in Electric, Hybrid, High Voltage and ICE vehicles.
* Career progression and development opportunities available to the right candidate.
* Salary increments with further qualifications/training.
* Tool Box Allowance and Uniform Provided.
* TLC (Tech Loyalty Club) Life Cover Pension.
* Bike to Work Scheme.
* Uniform and workwear provided.
* 20 days Annual Leave.
* Social Club Employment Assistance Program.
About Us:
Joe Duffy Group is Ireland's leading motor retailer, representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.
Our Competitive Advantage:
We are underpinned by the quality of the people we employ and the unrivalled career path we can offer.
Job Purpose:
To diagnose, repair and service the range of Brand products in accordance with Brand's work specifications, ensuring each customer receives excellent customer service.
Key Responsibilities:
* Diagnose vehicle faults using diagnostic equipment and a systematic approach.
* Meet with customers to identify and clearly understand problems as and when required.
* Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
* Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
* Ensure all work is carried out observing safe working practices of self and others.
* Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
* Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out.
* Liaise with Service Advisor.
* Complete relevant service documentation in line with HSO, warranty and Dealer requirements.
* Maintain workshop housekeeping standards at all times including the use of special and personal tools.
* Work with other workshop and Dealer colleagues to provide excellent customer service.
* Share best practice when appropriate.
This is a dynamic role for a qualified and ambitious individual who displays drive, passion, energy, talent and integrity.
The ideal candidate will be highly motivated, have excellent communication skills and a strong attention to detail.