Conference & Banqueting Manager
We are currently recruiting for a highly skilled Conference & Banqueting Manager to join our team in a 4-star hotel.
The Role:
* Ensure all members and guests' needs and expectations are met.
* Coordinate and organize all events in the function rooms across the resort, adhering to the function sheet and guest requirements.
* Liaise with group organizers during their event and ensure all changes are communicated to relevant departments.
* Follow up with the sales team or guests regarding any pre-event queries.
* Organize necessary equipment for events from stores, laundry, florist, and outside hire companies, ensuring costs are minimized.
* Manage and supervise food and beverage services in function rooms, maintaining high standards.
* Address member or guest queries and complaints, informing relevant personnel of details.
* Coordinate staff for events in function rooms, minimizing payroll costs within agreed parameters.
* Report and follow up on maintenance issues.
* Supervise waste disposal from events, ensuring correct disposal in line with recycling policies.
* Assist in recruiting personnel for teams, collaborating with the personnel department.
* Communicate effectively with Senior Management regarding department performance.
Requirements:
* Minimum 2 years' experience in a similar role.
* Experience working within a 4-star hotel, preferably with Irish experience.
* Excellent people management skills, with the ability to build and motivate teams.
* Attention to detail.
* Experience running high-volume functions and events in high-end environments.