Join to apply for the Day Porter role at The Montenotte
The Montenotte, located in the heart of Cork city, is an independent, privately-owned urban resort offering a wonderland of experiences for guests wanting to live luxury life to the full. Built within a former 18th Century residence of a Merchant Prince, The Montenotte has a rich heritage that has been preserved and updated with a contemporary twist and luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte strives to continuously innovate to create memorable experiences for guests.
Property summary:
* 107 stylish guestrooms and suites and 26 self-catering Residences.
* Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city.
* Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests.
* The Gallery Suite - a private meeting and banqueting suite for up to 60 guests.
* Bellevue Spa - a luxurious award-winning spa with six treatment rooms, offering a range of rejuvenating, holistic and relaxing treatments.
* Motion Health Club - with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym.
We are now looking for a Day Porter to join the MPeople team!
Day Porter Responsibilities:
* Welcome guests in a professional and friendly manner.
* Consistently deliver the highest standard of luxury service.
* Promote the Hotel's Vision and Mission statement.
* Ensure areas of responsibility are well presented and maintained.
* Offer assistance with luggage and escort guests to rooms.
* Advise guests on local activities and assist with booking tickets and reservations.
* Arrange taxis and private transport for guests.
* Follow service standard checklists on a daily basis.
* Accept a flexible work schedule and maintain flexibility within the Concierge team.
* Provide support to Reception, and where necessary in other areas of the Hotel.
The Montenotte offers a variety of employee benefits, including:
* World class employee changing facilities and a stylish employee restaurant.
* Bespoke Montenotte uniforms for all guest-facing employees.
* Group discount HSF Health Plan.
* Learning & development opportunities.
* Career guidance & coaching.
* Culinary apprenticeships.
* Trainee management development programmes.
* Internships & work placement opportunities.
* Graduate development programmes.
* Employee wellness programmes.
* Trained mental health first aiders & an employee assistance programme.
* A free meal in our employee restaurant while on duty.
* Free use of the Motion Health Club.
* Access to personal training & fitness assessments.
* 25% discount off food in Panorama.
* 25% discount off spa treatments at Bellevue Spa.
* Access to the cycle to work scheme.
* Access to the travel pass scheme.
* Employee engagement and recognition programmes.
* Referral reward scheme.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Hospitality
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