Basic Function & Purpose of the Role
About the Role
* Provide administrative support for both the Internal Retail & Field Sales Functions.
* Ensure our retailers are kept fully informed of all new product launches, game lifecycle events & promotions through the retailer portal, monthly print publications and targeted terminal messaging.
* Support the implementation of sales initiatives into the retail channel in line with the overall Retails strategy and organisational objectives.
* Support the RCECM on the go to market activation plans for NPD & other product promotions.
* Work with the procurement team to ensure supplier agreements are maintained and optimised and all associated documentation managed & maintained efficiently.
* Work closely with the Product & Logistic teams on the management of Scratch Cards game lifecycle including Retailer profiling and distribution to trade.
* Work with the Retail Customer Care team and the wider sales team on the effective management of retailer and retail player issues as they arise including expressions of dissatisfaction/complaints.
* Participate in project work as required/assigned.
* Ensure areas of responsibility within the role are compliant in terms of the Operating Licence & Regulation.
* Support the RCECM & wider Retail team in the maintenance of the risk & compliance framework for the sales organisation including GDPR obligations.
About You
* Ideally, you have a third level qualification in a business discipline but not essential.
* You have experience in a retail sales/administration role, ideally 1-2 years.
* You are proficient in the use of MS Office products; Outlook, Word, Excel & PowerPoint.
* You have excellent interpersonal skills and the ability to listen and communicate effectively with internal & external customers.
* You're flexible from time to time, in relation to hours of work when required.
* You've the ability to work independently and meet strict external and internal deadlines.
* You are results-oriented and KPI driven and you're motivated and driven to succeed.
About the Team
The National Lottery Retail Team sits within the wider Commercial structure at Premier Lotteries Ireland (PLI) and is responsible for the delivery of over 80% of product sales through its retail channel. The team manages the National Lottery’s Retail Distribution network ensuring it’s fully optimised in terms of reach and accessibility for players. Central to its mission is how we engage and maintain strong working relationships with our Retail Partners to maximise Lottery positioning & visibility in-store. We operate to an excellence programme that drives the highest standards of excellence and compliance in the sale and promotion of National Lottery products at store level, while identifying opportunities for responsible growth by enhancing the customer experience. We look to optimise all elements in the execution & delivery of the National Lottery offer by focusing on category value and supporting the retail channel with industry leading point of sale solutions.
About the Benefits
* Competitive Salary
* Defined Contribution Pension
* Hybrid Working Model for applicable roles
* Additional work from home days
* Work from abroad days
* Volunteer days
* Income Protection
* Sick Pay Scheme
* Employee Recognition Programme
* Company Social Events
* Sports & Social Group
* Golf Society
* Free onsite snacks – tea, coffee, fruit and cereals
* Discounted Gym Membership options
* Annual Eyesight Tests
* Annual Flu Vaccinations
Learn more about our benefits here!
About Us
At the National Lottery, we have been making dreams come true since 1987. As a leading organisation in the Irish gaming and entertainment industry, we are dedicated to offering exciting lottery games that bring people together in a safe and responsible environment, whether through our traditional draw-based games like Lotto and EuroMillions, and more recently EuroDreams, or our instant win Scratch Cards and online instant win games. We take pride in operating with the highest standards of integrity and transparency, ensuring our players can enjoy a fair, fun, and responsible gaming experience. We have distributed over €6.5 billion to thousands of Good Causes since inception, helping to transform communities nationwide by benefiting sectors such as sports, art and culture, heritage, youth, community, health and wellbeing and Irish language. The acquisition of PLI by La Française des Jeux (FDJ) was completed in November 2023. FDJ is regulated in France, is a publicly listed company and operator of the French National Lottery and is also the largest gaming operator in France. Working with us means becoming part of a dynamic, customer-centric team passionate about making a difference. We are committed to fostering innovation and creativity in a collaborative work environment. If you’re a motivated individual with a passion for contributing to a socially impactful business, join us and be a part of our mission to create winners every day – not just through life-changing prizes, but through meaningful community support.
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