Job Description:
We're a big-hearted energetic bunch, striving for a better-connected life. Our people bring energy and pace to everything we do, making bold moves that are exhilarating and addictive.
As a Retail Performance Specialist, you'll play a key part in driving revenues and growth for Three Ireland's customer base across Retail and Franchise Partners within the Sales Function.
Key Responsibilities:
* Drive revenue growth through relationships with CSMs, Store Managers, and Franchise Partners
* Develop quarterly sales activity plans with Support Teams, Segment Owners, Finance, Marketing, Go To Market, and Performance Consultants
* Lead short-term plan execution based on current performance challenges
* Proactively create medium-long term plans to deliver commercial growth
* Maintain high performance while driving proactive approach to achieving Retail & Franchise performance goals
* Present key information, plans, and formal presentations to CLT, RLT, and wider stakeholders as necessary
Operational Excellence, Governance & Controls:
* Create a culture of operational excellence with Central Operations Team and other internal functions
* Devise an agreed structure for evaluation, monitoring, and follow-up of store service and customer experience in partner stores
* Understand competitor activities within your channels
* Feed information to Product, Proposition, Device, Central Ops, and identify support or changes required
* Ensure all key channels adhere to and are compliant with relevant operation process/procedures, products, proposition implementation, and service delivery
The Skills We're Looking For:
* Deep understanding of Retail and commercial KPIs
* Strong commercial acumen and ability to identify opportunities for commercial growth by analyzing data and gathering insight
* Exceptional adaptability and prioritization skills
* Experience in project management with clear, focused, and deliverable plans
* Excellent presentation skills to deliver to wide-ranging audiences
* Exceptional interpersonal, networking, negotiation, influencing, and communication skills
Benefits of Working at Three:
Flexible working with our new Hybrid model (3 days per week office-based)
Competitive salary, annual performance bonus, pension contribution, 25 days' holidays plus 2.5 company days
Annual Leave buy or sell (up to 5 days AL each year), Healthcare Insurance through flexible benefits programme
Life assurance, phone, laptop, subsidized canteen
Access to learning and development tools such as LinkedIn Learning
Free on-site parking