Duty Manager Position – Woodford Dolmen Hotel
Are you a passionate and driven hospitality professional looking for an exciting role with the opportunity to develop your career in a vibrant hotel environment? The Woodford Dolmen Hotel is seeking a dedicated Duty Manager to join our team and help deliver exceptional guest experiences.
About Us
The Woodford Dolmen Hotel is a well-established 4-star hotel, renowned for its warmth, hospitality, and commitment to excellence. Situated on the serene banks of the River Barrow, we offer our guests a memorable stay and an outstanding service, whether they’re attending events, dining with us, or enjoying a relaxing break.
Role and Responsibilities
As a Duty Manager, you will play a key role in ensuring the smooth operation of the hotel on a daily basis. Reporting directly to the Operations Manager, you will:
* Oversee day-to-day operations across all departments, including Front Office, Food & Beverage, and Housekeeping.
* Deliver outstanding customer service by promptly handling guest queries, complaints, and ensuring customer satisfaction.
* Coordinate and lead the team on shift, providing guidance and support to maintain the highest standards.
* Monitor staff performance, assisting in training and development to promote a positive work environment.
* Ensure compliance with health, safety, and hotel standards.
* Assist in managing financial aspects, including cash handling and stock control.
Qualifications & Requirements
* Previous experience as a Duty Manager or Supervisor in a hotel or similar environment.
* Strong leadership and interpersonal skills with a hands-on approach to team management.
* Excellent communication and problem-solving abilities.
* Ability to work flexible hours, including evenings, weekends, and holidays.
* A genuine passion for the hospitality industry and customer service.
What We Offer
* Competitive salary and benefits package.
* Opportunities for career progression and professional development.
* A supportive and collaborative work environment.
If you are an enthusiastic and motivated individual ready to make a difference in a dynamic hospitality setting, we would love to hear from you!
To Apply: Please send your CV and cover letter to Brian Redmond, Operations Manager, at brian.redmond@woodforddolmenhotel.ie by 20th Nov.
Join our team at the Woodford Dolmen Hotel, where we’re dedicated to creating memorable experiences for every guest!
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
* Employee assistance program
* Employee discount
* Food allowance
* On-site parking
Schedule:
* 8 hour shift
Work Location: In person
Reference ID: Duty Manager
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