Role
Content Specialist | English (USA)
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Job Description
The Content Specialist is responsible for surfacing the best content and conversations on a text-based social media platform, focusing on algorithmically sourced trending topics. The ideal candidate has excellent editorial judgment, a strong command of social media, and a deep understanding of trending news and topics, as well as how they inform social conversations.
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Requirements
* Proven experience in social media, editorial, content creation, journalism or digital media.
* Deep knowledge of the social media landscape, user generated content and text-focused conversation platforms.
* Experience with social discovery and/or social listening tools.
* Skills in editorial strategy and understanding of what makes digital content engaging and relevant.
* Excellent communication skills, both verbal and written, with strong orthography and grammar skills.
* Foreign language skills are a plus.
* Bachelor's degree required in Marketing, Advertising, Copyrighting, Journalism.
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Job Responsibilities
* Review a range of content and topics, including news and entertainment from a diverse set of users, publishers, broadcasters, public figures, creators and influencers.
* Identify and contextualize cultural trends and current affairs across a broad spectrum of themes.
* Apply review guidelines to content at scale, maintaining commitment to accuracy and consistency.
* Use editorial skills to identify edge cases or guidelines questions, escalating open questions or potential misalignments.
* Learn and use internal editorial tools and communications systems.
* Oversee selection decisions and respond to questions regarding guidelines or edge cases.
* Collaborate with our internal teams to improve user experience.
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Working Hours and Benefits
* Work an atypical schedule, including Saturday and Sundays.
* Commitment to accuracy and consistency in work.
* Health Insurance
* 25 days Annual Leaves
* Free meals/snacks onsite
* Extensive Training & Development
* Access to Covalen's Wellness Programs
* Tax Saver Travel Card
* Bike to work scheme
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About Us
We're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals.
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Join Our Team
As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.