Mount Juliet Estate, a Marriott Autograph Collection Property, have a fantastic vacancy for an experienced Banqueting Supervisor to join the team
The ideal candidate must have a minimum of 1 year's experience working in busy high-quality hotels or restaurants, and be flexible to work weekday, evening and/or weekend shifts.
You must speak fluent English and work to a high standard in customer service. We are looking for someone who is outgoing, friendly, and ambitious to join our expanding team.
Responsibilities
* To strive at all times to exceed the expectations of all customers within the hotel and to do so in a pleasant and efficient manner in accordance with established standards in the hotel.
* To assist the Bar & Restaurant Managers in maximizing revenue through promotions, new products, and special offers.
* To serve all beverages in accordance with hotel standards and training provided while following good customer care practices.
* To adhere to all Health & Safety, Hygiene, and Cashiering Procedures.
* To handle customer queries and complaints in a professional, efficient manner.
* Ensure all inquiries for wedding, banqueting, and conference business are handled professionally.
* Ensure that all conference and banqueting inquiries are dealt with in a professional manner and the correct booking procedure is carried out at all times.
* Overseeing the smooth operation of all weddings, functions, and conferences in the hotel.
* Ensure that all inquiries are followed up and detailed information recorded for confirming the booking.
* Liaise with the Executive Chef/Head Chef and the kitchen team prior to and during events to ensure that any specific requests are met.
* Ensure that you liaise with the reservations team in order to co-ordinate the room bookings for weddings and conferences.
* Actively maintain and develop the operating standards, carry out any other duties as required.
Requirements
* Previous experience working in a busy restaurant and bar environment essential.
* Strong communication, interpersonal, and organisational skills essential as is the ability to work as part of a team and on own initiative.
* Knowledge of Whiskeys, Wines, and Cocktails.
* Strong customer focus essential.
* Strong customer service skills.
* Good communication skills.
Benefits Include:
* Competitive Pay
* Employee Assistance Program
* International Hotel discounts
* Staff Meal
* Uniform
* Training & Continuous Professional Development
* Complimentary Health Club Access
Why Join our team?
* Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
* Collaborate with a passionate and dynamic team dedicated to excellence.
* Enjoy competitive compensation, benefits, and opportunities for professional growth.
* Shape the future of an iconic brand while creating unforgettable guest experiences.
Full Job Description Available on request.
We are an equal opportunities employer.
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