About Deloitte
Deloitte is the largest professional services firm in the world, and making an impact is more than just what we do – it's why we're here. We're driven to create positive progress for our clients, community, people, and the planet.
This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter. The tax landscape is constantly evolving and has experienced unprecedented change in recent years.
Our Deloitte experts partner with our clients to navigate their tax complexities and support their business ambitions. Our tax leaders combine strategic commercial insight and intricate tax knowledge to support our client's strategic decisions.
We share our experience, reimagine operating models, and leverage cutting-edge technology in combination with innovative ideas and our global network of professionals, to make an impact that matters to our clients.
About the Role
The role is to safeguard the risk and reputation of the T&L business. Risk is constantly evolving and growing - it is intrinsic in everything we do.
You will be at the forefront and have responsibility to set the QRM strategy for the T&L business, monitor the compliance with risk policies and procedures, report to the T&L business, the firm and globally, on every aspect of risk, and sign off the risk aspect of every new process, platform, technical change which impacts the T&L business.
A further key aspect to the role will be the ongoing education of teams through formal learning sessions providing a diverse aspect to the role.
Key Responsibilities
• Working with the T&L partners, you will develop the QRM Strategy for the T&L business for the coming year, agreeing and setting priority focus areas, key metrics and organising ways of working and key actions aligned to the agreed strategy.
• You will be responsible for monitoring the day-to-day operation of the risk aspects of client and engagement take-on, performing regular compliance checks.
• Organising annual internal tax reviews whereby cases are chosen and assessed, using a dedicated tool developed by NSE for this purpose.
• You will be responsible, with the assistance of our legal resource, to review and update all our engagement contracts for T&L services as required.
• You will have a number of reporting responsibilities and you will sit on the risk management executive and represent T&L in relation to our key risk projects within the firm.
About You
Significant professional experience gained working with exposure to some mix of: professional service delivery, service delivery quality management, technology quality management or a technology regulatory environment.
Some familiarity with contracts and the structure and key features of different legal documents.
An absolute commitment to the significance of quality and risk to the success of a large professional services firm.
The ability to think logically and with a keen eye for detail when working across multiple complex scenarios.
Strong analytical, communication and reporting skills with the ability to be concise without losing the importance of the matter.
The ability to prioritise workloads and work accurately under pressure to meet deadlines, excellent time management skills.
Adept with the use of typical office-based technology solutions (e.g., Microsoft O365).