Order Management Administrator
We are seeking an Order Management Administrator to join our Customer Service & Support Department on a 12-month cover contract basis.
This is a fully onsite position, ideal for individuals from East Cork, Glanmire, or Little Island areas.
Role Overview
The successful candidate will provide administrative support and assist with sales and purchase order processing in our Cork-based office.
Key Responsibilities
* Provide administrative support and handle sales/purchase order processing across multiple sales divisions.
* Verify incoming customer orders against sales quotations and company policies.
* Expedite customer purchase and sales orders, liaising with the supply chain.
* Generate and manage internal and customer service-related reports.
* Coordinate documentation requirements with the documentation department.
* Maintain accurate electronic records of customer job files.
* Collaborate with various teams across the organization to drive efficiency and customer satisfaction.
* Assist with other business support tasks as required.
Key Skills & Experience
* Strong IT proficiency, including MS 365, Excel, Word, PowerPoint, and ERP systems.
* High attention to detail, accuracy, and presentation.
* Excellent interpersonal and communication skills.
* Ability to prioritize tasks effectively in a fast-paced, customer-focused environment.
* A customer service mindset with a proactive approach to problem-solving.
* Ability to work both independently and as part of a team.
Max Salary: €34,000