We are seeking a highly skilled and experienced Head Waiter to join our Food and Beverage team at Carton House, the first and only member of the Fairmont Hotel and Resorts brand in Ireland.
The successful candidate will have a deep understanding of hotel food and beverage operations, be able to work independently, possess excellent communication skills with strong spoken and written English abilities.
A minimum of two years' experience in a similar role within a 4 or 5-star property is required, along with fine dining experience.
Key Responsibilities:
* Greet guests warmly and provide professional service throughout their stay.
* Lead the completion of tasks outlined in the shift task list to a high level of quality.
* Represent Carton House's commitment to customer service by proactively ensuring each guest has a memorable experience.
* Familiarize yourself with product offerings, including menus, specials, ingredients, beverages, wine lists, etc.
* Sell and promote products effectively, upselling whenever possible.
* Ensure efficient service of all Food and Beverage products, adhering to company standards for presentation.
* Handle cash transactions according to company policy.
Why Join Our Team?
* Strong team focus and collaborative atmosphere.
* Employee benefit card offering discounted rates in Accor Hotels worldwide.
* Ongoing learning and development opportunities.
* Meals and uniform provided.
* Free parking.
* Regular team-building and social events.
* Training provided through on-the-job experience and organized seminars.
We champion a diverse and inclusive team that values excellence and innovation. If you share our passion for service, innovation, and going above and beyond for our guests and colleagues, we encourage you to apply.
At Carton House, we offer a workplace that puts excellence and innovation at the forefront, providing a dynamic and supportive environment for career growth and development.