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Content Moderation, Bilingual Czech AND German Speaking
Client: Cpl
Location: Ireland
Job Category: Other
EU work permit required: Yes
Job Reference:
8ccd9fba2745
Job Views:
130
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - call businesses to make sure the contact details are okay and accurate.
You will use your problem-solving skills to continuously deliver value to the clients while making a larger impact on society.
Responsibilities
1. Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
2. Make outbound phone contact with clients in a courteous, professional and efficient manner.
3. Process and raise required requests/transactions and make sound decisions related to customer requirements.
What we are looking for:
1. Fluency in both Czech/Slovak AND German (Both languages should be spoken fluently)
2. Strong attention to detail to ensure quality of work
3. Enthusiastic, positive attitude with a strong willingness to learn
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