Posted: 31 March
Offer description
Job Description:
The General Manager (GM) plays a crucial role in the operational, people management, and financial performance of the hospital.
Working closely with the Hospital Clinical Lead (Consultant Surgeon), the GM ensures that the hospital provides a safe environment, clinical excellence, and market-leading outcomes for all patients while meeting commercial targets.
* Recruit, lead, and manage a high-performing multi-disciplinary hospital team
* Develop and implement strategies to optimize hospital operations
* Schedule clinical services in line with contract requirements and patient volumes, making efficient use of resources
* Drive continuous improvement by analyzing data and identifying opportunities for improved outcomes and operational efficiencies
* Own the business plan, ensuring financial, patient volume, and satisfaction rates are met at a minimum
* Evidence that services and staff adhere to Veonet Ireland Governance Framework and local legislative, regulatory, and governance requirements
* Manage complaints, ensuring learning is shared nationally and embedded in service improvements
* Work with the Clinical Lead to ensure clinical training and governance are adhered to and reported in line with VI requirements
* Build and maintain referral pathways and local partnerships to maximize opportunities for growth with the Business Development Team
* Hold the registered manager designation for Regulatory Bodies (RQIA in NI) where applicable
* Lead on incidents, safeguarding alerts, and complaints relating to the hospital(s)
* Ensure the hospital Business Continuity Plan is in place and tested 6 monthly
* Ensure the hospital is fully compliant with required safety standards, including Clinical Equipment Servicing and H&S
* Own and manage the hospital-specific risk register
* Promote innovative practice in operational delivery for the benefit of patients and colleagues as well as operational goal achievement
* Support development and succession planning within the team
Essential Experience:
* Managing Clinical Teams
* Financial Management
* Quality Management Systems
* Customer Attraction
* Time Management
* Able to Prioritize
* Able to Adapt Style to Audience
Desirable Experience:
* Business Planning
* Degree in Healthcare Administration or related field
* Understanding of Ophthalmology Services
* Clinical Governance
