Personal Lines Customer Service Executive - Dublin
This is an exciting opportunity to work with a leading insurance company based in Santry, Co. Dublin.
About the Role:
The successful candidate will be responsible for providing exceptional customer service and sales support to clients over the phone, via email and chat.
* Answering inbound calls and responding to customer inquiries
* Setting up new client accounts and ensuring accurate documentation
* Updating customer information in line with GDPR guidelines
* Collaborating with the marketing team to follow up on leads
* Providing excellent customer service and generating sales opportunities
* Overcoming objections and closing sales
* Processing renewals and related administrative tasks
Requirements:
* APA or CIP qualification
* CPD in line with Minimum Competency requirements
* At least 1 year of experience in sales or customer service, preferably in the insurance industry
* Excellent communication skills
* A passion for working in the insurance sector
What We Offer:
We are committed to helping you achieve your career goals and offer a supportive environment to grow and develop in your role.