Service Manager
We are seeking an experienced Service Manager to lead our team in the Leinster region.
This role is based in our Kildare offices, and the successful candidate will be responsible for supervising all maintenance, fault finding, and installation of various equipment within the water and wastewater treatment industry.
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Key Responsibilities:
* Manage and grow the existing team to support sustainable business growth while maintaining high service standards.
* Work with the HR department to implement training and upskilling programs for team members.
* Mentor and lead the team, fostering a culture of continuous improvement.
* Implement and develop group systems to manage planned, reactive, and emergency service requests efficiently.
* Collaborate with EPS regional service centers to align on procedures, goals, and strategies.
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Skills and Attributes:
* Relevant technical or business qualification preferred.
* A minimum of 5 years' experience in a similar managerial role within the Service & Repairs industry.
* Familiarity with Municipal, Industrial, and Commercial markets in Ireland.
* Experience working with key clients, such as Uisce Eireann, is an advantage.
* Strong leadership and team management skills.
* Proven ability to implement and optimise processes for operational efficiency.
* Excellent communication and customer relationship management skills.
* Analytical and problem-solving skills to support decision-making.
* Ability to manage budgets and drive business development initiatives.
* Knowledge of Health & Safety regulations and best practices.
* Proficiency in ERP systems and MS Office tools.
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Requirements:
* Full clean driving licence.
* Safepass.
* Confined space training desirable.