Receptionist - Southview Veterinary Hospital
Your next big opportunity. Southview Veterinary Hospital in Tipperary is hiring a receptionist to become a valuable part of our dedicated team.
The Role
Full-time, Permanent position based in Southview Veterinary Hospital
39 hours per week (weekday shifts are either 8am-5pm or 10am-7pm)
1 in 3 Saturdays
No OOH, Sunday or Bank Holidays
Salary is €13.50-€14 per hour
Enhanced annual leave entitlements
Discounted staff pet veterinary fees
Employer pension contributions
Robust benefits included (see below)
Key Duties & Responsibilities
1. Managing the reception desk and providing a welcoming environment for clients and visitors.
2. Answering and directing phone calls efficiently.
3. Addressing customer and third-party inquiries in a professional manner.
4. Handling sales transactions and processing client payments.
5. Checking clients in for appointments and ensuring smooth operations.
6. Performing other administrative duties as required to support the team.
We are seeking a trustworthy, reliable and friendly person able to work in a fast-paced veterinary practice environment. The successful applicant must have:
1. Previous receptionist experience in any service-related industry
2. Experience in veterinary or animal care is beneficial but not essential
3. Excellent communication and interpersonal skills
4. Be competent with computers and learning new IT systems
5. Comfortable with cash handling
6. Demonstrate high standards of hygiene and cleaning
7. Be a team player
8. Possess great organizational skills
9. A love for animal welfare is a requirement
About Us
Southview Veterinary Hospital, established in 2003, has a long-standing history of treating small and large animals with a variety of ailments and injuries. Our practice has evolved greatly to keep up with the ever-advancing veterinary technology and services. We use high quality equipment to aid us in diagnosing, treating and managing any issue that may arise throughout the life of a pet or farm animal.
Our phenomenal team of 7 Veterinary Surgeons, 4 Veterinary Nurses and 7 support staff are continuously advancing their own professional knowledge to allow our patients to benefit from the latest veterinary advancements and techniques. We offer specialty services in Cardiology, Canine Physiotherapy and Canine Reproduction. Our state-of-the-art hydrotherapy suite is run by our resident Veterinary Physiotherapist. We work closely with Paws and local TNR charities daily.
Our Tipperary practice is an hour from Cork, Limerick and Waterford cities with the Blueway cycle track and beautiful river Suir nearby.
Benefits – subject to pro rata
We recognise that our people are fundamental to the success of our business. Investing in our staff, premises and processes is at the heart of what we do. In addition to a competitive salary, you will also benefit from:
1. Work Life Balance
2. Focus on Employee Wellbeing
3. Paid Maternity Leave Package
4. Paid Paternity Leave
5. Cycle to Work Scheme
6. EAP and wellbeing centre access
7. Company Sick Pay
8. Development
9. Leadership Academy for all our future leaders, including Head Nurses and Practice Managers
10. Career Progression Opportunities, both clinical and non-clinical
11. Professional Memberships
12. VCI membership paid (if eligible)
13. VDS cover paid (if eligible)
14. Additional Benefits
15. Annual Pay Reviews
16. Pawesome Benefits – various discounts including retail and virtual gym
17. Employer Pension Contributions
18. Discounted Staff Pet Veterinary Fees
19. Free Flu Jabs
20. Opportunity to join company programmes (LGBTQ+, Wellbeing champions, Nurses committee, Clinical Board and many more)
As a BAME and LGBTQIA+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
If this position is of interest to you then please get in touch.
Any questions before applying?
Speak to Shónagh Dawson from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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