Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you!
About the Role:
We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.
Responsibilities:
* Assist with the set-up and breakdown of banquet spaces for meetings and events, ensuring adherence to high standards of presentation and cleanliness.
* Work collaboratively with the catering team to deliver exceptional service to event attendees.
* Welcome guests warmly and professionally.
* Upsell menu items and beverages where appropriate.
* Address guest inquiries and concerns promptly and professionally
* Maintain a positive and professional demeanor, anticipating guest needs and exceeding expectations.
* Collaborate with colleagues to ensure a seamless and efficient service experience for all events.
* Learn and adhere to the hotel's food and beverage service standards and menu knowledge.
* Uphold the highest standards of cleanliness and sanitation in all service areas.
* Participate in ongoing training programs to develop your skills and knowledge.
Qualifications:
* Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting.
* Barista experience.
* Proven experience supporting meetings and events.
* Excellent communication and interpersonal skills, with the ability to build rapport with guests.
* Strong teamwork and collaboration skills.
* A positive and enthusiastic attitude with a dedication to exceeding guest expectations.
* Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
* A flexible approach to scheduling, including evenings and weekends.
* Basic knowledge of food and beverage service procedures is a plus.
What we offer:
* Competitive salary and benefits package.
* Opportunity to learn from experienced chefs and gain valuable exposure to the hospitality industry.
* Work in a dynamic and supportive team environment.
* The chance to be part of a team creating exceptional guest experiences.
* B&B discounts across the iNUA Collection group.
We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success.
We look forward to hearing from you!
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