The Heritage, a luxury world-class hotel and European Award Winning Spa, offers guests a sophisticated elegance with impeccable hospitality set in the unspoiled Laois countryside.
Our hotel comprises of a number of luxurious amenities, including a health club with leisure pool, Jacuzzi, sauna, and steam rooms, as well as a 5km walking track and cinema.
Job Title: Night Porter
We are currently seeking a Night Porter to join our existing Front Office team. The successful candidate will be responsible for ensuring the smooth operation of the hotel during night shifts.
Main Responsibilities:
* Assist with efficient check-in and check-out of guests
* Run hotel night audits as required
* Ensure start and end of shift reports are completed
* Maintain a lobby presence at all times
* Assist guests with any requests they may have
* E nsure the building is fully secure
* Carry out fire walks in accordance with night operation and guest safety protocols
* Control the switchboard
* Ensure all night porter duties are carried out efficiently
* C arry out wake-up calls when required
* Organize taxis or drive hotel vehicles for transporting guests
Requirements:
* Previous experience within the hotel environment
* Fluent written and spoken English
* Flexible working hours and eligibility to work night shifts
* Full clean driving license
* Strong IT skills
Why Work for The Heritage?
The Heritage, part of FBD Hotels, offers a range of benefits to its employees, including:
* Discounted rates in other FBD properties
* Health Club membership
* Refer a Friend incentives
* Learning and development opportunities
* Employee Assistance Programme
* Strong team focus and team atmosphere
* Meals and uniform provided
* Free parking onsite