Job Description
The Production Team Leader is a key role that assumes responsibility for their area and is accountable for all aspects of the team's performance. They act as the first point of contact for issues, seeking resolution by utilizing the skills and resources of the team to minimize further escalation.
Working closely with support functions, they ensure customer needs are met with an emphasis on delighting the customer. Key responsibilities include implementing schedules, methods, and processes, allocating manpower and resources, identifying problems, and providing solutions and improvements in their respective process.
Achieve total flexibility within their team through multi-skilling and cross-training. Manage employee rotation in a timely and collaborative manner between different production areas as determined by business needs.
Assist in setting and achieving team objectives, identify, execute, and manage training and development needs within the group, and deliver performance reviews as part of the Performance Management Process.
Through positive leadership, the Team Leader will be goal-focused and serve as a role model for the team, promoting the company values and behaviours. By effective use of available resources and manufacturing best practices, meet the production schedules and customer scheduled delivery dates.
Strive for continuous improvement through support of improvement projects through various project teams. Participation and leadership in the use of 3i, PDCA, 5S, Kaizen, A3 and Six Sigma tools. Facilitate process improvements through team activity.
Through effective feedback and two-way communication, the incumbent shall foster good employee relations. Cultivate a high-performance, self-directed work ethic amongst teams through people-centric leadership style.
Achieve KPIs for area of responsibility working with relevant teams to succeed. Collaborate closely with other team leaders to maintain consistent standards.