About you
Who are you?
Are you an experienced Project Delivery lead or Programme Manager with a passion for leading complex global technology projects? Do you excel in client engagement, team leadership, and delivering on business targets? If you're seeking a pivotal role directly contributing to company success, Openmind is the place for you. We are rapidly expanding and looking for top talent to join our team. If you’re ready to make a significant impact, apply today!
What will you be doing as the Head of Project Delivery?
In this key leadership role at Openmind Networks, you will own the successful delivery of our portfolio of customer projects, while leading and evolving our team of customer project managers. You will be instrumental in driving company growth by achieving financial targets, building strong client relationships, and ensuring project success.
Key Responsibilities:
* Lead the delivery of a global portfolio of technology projects, ensuring that all initiatives are completed on time, within budget, and to the highest quality standards.
* Act as the primary leadership point of contact for our clients, managing expectations and building strong, lasting relationships. Your exceptional client-facing skills will be critical in securing project satisfaction and client retention.
* Manage, mentor, and develop a team of customer project managers, fostering a high-performing and collaborative environment that drives successful project outcomes.
* Oversee the financial performance of all projects, ensuring robust financial planning, forecasting, and budget management. Your role is crucial in maintaining financial discipline while achieving revenue and invoicing targets.
* Engage with customers continuously, gather feedback, and ensure their needs are met at every stage of the project. Your focus on customer satisfaction will contribute to the long-term success of both the projects and the client relationship.
* Analyse project outcomes and implement lessons learned to improve processes. Support pre-contract sales activities and contribute to reducing Lead to Cash timelines.
* Programme manage larger scale deliveries for strategic clients.
Requirements:
* Minimum of 8 years as a customer-facing Programme Manager or Project Delivery lead in a technology deployment environment, with at least 3 years in a direct team management role. Proven experience in leading and developing teams while delivering large-scale, complex projects within budget. Experience in the Telecoms sector a distinct advantage.
* PMI or PRINCE2 certified, with extensive experience in managing customer relationships in IT/DevOps or Telecommunications.
* Strong background in financial planning, budget management, and forecasting. Proven track record of delivering projectsand programmes on to targets.
* Excellent leadership and team management skills, with the ability to motivate and develop high-performing teams.
* Outstanding communication skills (verbal and written), capable of engaging with both technical teams and executive stakeholders.
* A proactive and driven individual with a passion for customer success and continuous improvement. Highly organized with the ability to manage multiple priorities in a fast-paced environment.
Your profile
Requirements:
* Minimum of 8 years as a customer-facing Programme Manager or Project Delivery lead in a technology deployment environment, with at least 3 years in a direct team management role. Proven experience in leading and developing teams while delivering large-scale, complex projects within budget. Experience in the Telecoms sector a distinct advantage.
* PMI or PRINCE2 certified, with extensive experience in managing customer relationships in IT/DevOps or Telecommunications.
* Strong background in financial planning, budget management, and forecasting. Proven track record of delivering projectsand programmes on to targets.
* Excellent leadership and team management skills, with the ability to motivate and develop high-performing teams.
* Outstanding communication skills (verbal and written), capable of engaging with both technical teams and executive stakeholders.
* A proactive and driven individual with a passion for customer success and continuous improvement. Highly organized with the ability to manage multiple priorities in a fast-paced environment.
About us
Openmind is an inclusive and equal opportunities employer. We own our commitment to creating an equitable workplace, where everyone can thrive regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race. We care for each individual, valuing diversity and embracing uniqueness. Join us and be part of a culture where we live these values, master our craft, and evolve together towards a better future.
Openmind Networks is an independent technology company focused on mobile messaging software and services for the telecoms industry. Openmind messaging solutions allow telecoms firms to consolidate their core messaging, protect their network and unlock the potential in business messaging and 5G. Boasting a highly experienced team of engineers, Openmind has consistently led the way in bringing new innovations to the mobile messaging market.
We are responsible for delivering over 1 billion messages a day with our global customer base which includes some of the world’s largest Mobile Operators, Wholesale Intercarriers, Aggregators and Social Media providers.