Join our festive team! Seeking passionate, friendly staff for a season of magical Christmas events. Spread joy in hospitality this holiday season.
Interviews will take place at the Alex Hotel on Wednesday, 20th of November from 2pm-4pm. You must bring a copy of your CV with you. Once you apply online, you will be invited to book an interview slot. Please ensure you have booked a time before attending.
What are the benefits:
* Competitive rate of pay
* Free meal on shift
* Uniform provided
* Staff gym
Roles we are hiring for:
* Bar Staff
* Floor Staff
* Waiting Staff
* Night Cleaners
* Kitchen Porters
Responsibilities:
* Provide a dining experience that guests will remember fondly by serving food and drinks according to standard operating procedures.
* Be friendly and efficient when dealing with guest queries to ensure satisfaction and anticipate their needs for exceptional service.
* Develop a thorough knowledge of F&B products on the menu, daily specials, and hotel offerings to provide guests with informed recommendations.
* Work with the manager and team to achieve departmental objectives and continually improve knowledge and skills for best practice service delivery.
* Maintain high standards of cleanliness throughout the F&B department, ground floor, and back of the property, using the correct supplies and accessories.
* Mise-en-place is vital for efficient work and timely delivery of excellent service.
* Handle guest complaints promptly and effectively, communicating with management as necessary.
* Notify the kitchen of any special requests, especially those concerning dietary requirements.
* Adhere to health and safety guidelines, attend and complete assigned training, and report on time, clean, and dressed in the correct uniform to company standards.
Requirements:
* Previous work experience in Food & Beverage/hospitality industry.
* Experience in a customer-facing environment.
* Excellent communication skills.
* Excellent customer care.
* Excellent presentation and appearance.
* Ability to deliver quality and standards.
* Ability to work in a team environment.
Pride has been a driving force in the transformation of O’Callaghan Collection. We want you to share in it.
Help us make this the best place to stay, for you and our guests this Christmas.
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