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Recruitment Manager @ BCMGlobal | Candidate Experience, Process Improvement
The Role and Key Responsibilities
As a Lean Six Sigma Black Belt Manager, you will be responsible for leading and managing continuous improvement initiatives within an organisation. Your primary focus will be on implementing Lean Six Sigma methodologies to optimize business processes, eliminate waste, and drive operational excellence. You will collaborate directly with cross-functional teams to identify improvement opportunities and ensure successful project execution. This role requires strong leadership skills, project management expertise, and a deep understanding of Lean Six Sigma principles.
* Identify and implement strategic change, innovation and operational excellence initiatives in connection with the provision of outsourced financial services particularly in relation to mortgage origination services.
* Identify, prioritize, and select improvement projects based on their potential impact on key business metrics.
* Apply Lean Six Sigma methodologies, tools, and techniques to analyse processes, identify root causes of inefficiencies, and develop solutions.
* Facilitate process improvement workshops and train team members on Lean Six Sigma concepts.
* Develop project plans, timelines, and budgets for improvement initiatives.
* Ensure effective project execution, monitoring progress, and addressing any issues or risks.
* Collaborate with stakeholders to ensure project alignment and support.
* Collect, analyse, and interpret data to identify trends, patterns, and opportunities for improvement.
* Define key performance indicators (KPIs) and establish measurement systems to track progress and validate improvement results.
* Develop and implement change management strategies to ensure successful adoption of process improvements.
* Engage stakeholders and communicate the benefits of Lean Six Sigma initiatives.
* Provide training and support to employees affected by process change.
* Promote a culture of continuous improvement, knowledge sharing, and learning throughout the organisation.
* Stay up to date with industry best practices, emerging trends, and advancements in Lean Six Sigma methodologies.
Experience and Requirements
* Experience in similar role in Mortgage Origination / Financial Services business.
* Bachelor's degree in a relevant field (e.g. Engineering, Business Administration).
* Proven experience leading Lean Six Sigma initiatives and managing improvement projects in mortgage origination services.
* Strong knowledge of Lean Six Sigma methodologies, tools, and techniques.
* Excellent analytical and problem-solving skills, with the ability to interpret data and drive data-driven decisions.
* Strong project management skills, including the ability to manage multiple projects simultaneously.
* Excellent leadership and team management abilities.
* Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
* Change management expertise to drive process improvements and manage organisational change.
What you can expect from us
* Working in a friendly environment and being surrounded by amazing talents and personalities.
* Company matched pension, life assurance, paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their well-being is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our Company journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate based on diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at BCMGlobal. Successful applicants will be required to complete background screening prior to commencement of employment.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
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